Booking Information & Policies

Booking Conditions

All participants must read, understand, and sign a Release of Liability, Waiver of Claims, Assumption of Risk and Indemnity Agreement. Those under the age of 19 years must have a parent or legal guardian co-sign their waiver. Medical conditions that may affect your or other participants’ safety must be declared during the reservation process. The participation of any person in any program is always subject to the discretion of OneLife Adventures and its guides, crew, and skipper.

Rock Climbing, Scrambling and hiking Cancellation & Refund Policy

Refund Policy

In the case of our Climbing, Scrambling and hiking programs, you must cancel at least 7 days out from your experience to receive a full refund. All cancellations made within 7 days of your program date will not be eligible for a refund.

Cancellation due to weather

Rain makes it challenging to climb on rocks. If the weather forecast is not looking good, OneLife Adventures will contact participants the day before a scheduled course to discuss postponement options. If OneLife Adventures cancels a course due to bad weather and a participant is unable to reschedule to a later date, the participant will receive a full refund.

If guests have concerns about the weather, they are encouraged to contact OneLife Adventures the day before their scheduled course.

 

Sailing Cancellation & Refund Policy

Cancellation due to insufficient numbers

The Sunset Dinner Cruise requires a minimum of six people to run. If we don’t meet this minimum number, we will cancel the trip at 9 am the morning of the trip. You can choose to receive a full refund or transfer your booking to another evening.

If you need to cancel

If you need to cancel your trip you must do so at least 7 days before the trip to receive a refund.

Cancellation due to weather

Weather forecasting can be tricky in Squamish! If it is an obvious case of west coast downpour, we will cancel the trip at 9 am the morning of the trip. If it is looking like a mixed bag, we will still give it a go. Some of the most incredible evenings happen when a storm is swirling around - the combination of a setting sun and dramatic cloud formations can make for a truly magical evening.